FAQ

1. What do I get with Personalized Journey?

- Answer: You get a custom digital itinerary crafted by our group of local guide experts with years in tourism and hospitality. It’s packed with insider spots like hidden trails, local eateries, and unique stops tailored to your vibe, interests, and group, delivered as a PDF with clickable maps and tips right to your inbox fast.

2. How does this work, do I have to plan anything myself?

- Answer: Nope, we take care of everything! After you buy, you fill out a quick form with your city, dates, budget, interests, group size, transport, and any special requests. Our expert team builds your plan from scratch, you just relax, get the PDF, and start exploring.

3. Is there just one flat price, or are there extra fees?

- Answer: One flat price, no hidden fees or surprises! That covers your full plan, delivered quick. No subscriptions, no add-ons, just a single payment for a trip that beats any generic tour.

4. How soon will I get my itinerary after ordering?

- Answer: Crazy fast, within 1-3 hours! Once you submit your details, our team gets cracking. Your PDF lands in your inbox (via support@albjourney.com) before you’ve even packed your bags.

5. What if I’m not happy with the plan, can I get a refund?

- Answer: You bet, 100% satisfaction or your money back! If it’s not your thing, email us within 24 hours of delivery, we’ll refund you, no hassle. With hundreds of 5-star reviews, we’re pretty confident you’ll love it though!

6. Does this work for any city, or just the big ones?

- Answer: Any spot you’re craving! Pick from 10 hotspots like Tirana, Saranda, or Ksamil, or you can write another place on the Special Request space. Our guide experts know every corner, from buzzing cities to quiet villages, we’ve got it handled.

7. Can it match my budget, I’m not loaded with cash?

- Answer: For sure! You set your daily budget, $0-20 for super cheap, $20-50 for on-budget, $50-100 for mid-range, or $100+ for luxe. We tailor your plan to fit, epic trips don’t need a big spend.

8. Will this work if I’m traveling alone or with a big crew?

- Answer: Totally, it’s made for everyone! Solo, Couple/Duo, Trio, Family, or Group (4+), you tell us, we customize. A solo wanderer gets quiet paths, a big group gets spots for all, it’s your journey, your way.

9. Do I need a car, or can I get by with public transport?

- Answer: Up to you! Let us know, walking, car, public transport, or a mix, and we’ll shape your plan to match. No car? No problem, our routes rock with buses or boots just fine.

10 How’s this different from a guidebook or app?

- Answer: It’s a whole different league, 100% custom, no recycled junk! Our experts hand-pick secrets like a tucked-away raki bar, hundreds of travelers swear it’s a total game-changer.

Still wondering? Reach us at support@albjourney.com